PRAXIS ICT has close-knit team of professional management and hardworking, dedicated employees with high level expertise. We have a professional software development team consisting of young, innovative & experienced programmers guided by industry reknown project manager. We also have quality graphic designers & multimedia experts for web and graphic design.
Details of our infrastructure:
General Facilities/Infrastructure - Internet redundancy - Scalable network architecture & systems - Scalable cabling design - Network security (firewall protection) - Latest workstations (Intel® Core™2 Duo) - Licensed software - Real time virus protection (Symantec antivirus corporate edition) - Regular data backup - Disaster management - Regular preventive maintenance on operating systems and software - Uninterrupted power availability - Comprehensive intranet for project management - Customer relationship management, internal office communication and knowledge sharing Communication Praxis uses following facilities for the client communication purpose: 1. Voice Communication - Regular phone conversation via PSTN line. - Overseas voice conversation using in-house VoIP software providing secured voice communication. 2. Data Communication - FTP. Enosis has a secure & dedicated FTP server (accessible through the internet) for transferring customer data/files. Specific access control mechanisms define access rights for uploading & downloading of data. Log files are maintained for all FTP transactions, which are submitted to the client, if required. - VPN. If the client requires, Enosis establishes a VPN (Virtual Private Network) tunnel between Enosis premises and the client location enabling secure data transfer. Disaster Recovery Plan Praxis has well-defined guidelines on information security and disaster management as per the requirements of ISO 9001-2000, which is a part of our business continuity plan. These measures safeguard the corporate data against the following threats: - Systems penetration by unauthorized users - Damage due to power outage - Against sabotage of data - Unauthorized insider access - Damage due to virus attacks - Damage due to software and hardware failure - Natural disaster
The following are the steps followed in our Disaster recovery and business continuity plan: - 24 hours UPS and generator backup to ensure uninterrupted power supply. - Regular back up of data without disturbing work environment. Our back-up plan includes: - Regular backups taken on a daily basis. A weekly backup at the end of the week is created. At the end of the fourth week, a monthly back up is created. This restricts the loss of data, in case of any disaster, to a maximum of 1 day's work. - Offsite backup facility. - Symantec Antivirus Corporate Edition at every desktop. - We have an authorized hardware vendor for comprehensive AMC (Annual Maintenance Contract) services for all our offices. Typically, hardware failures are attended to within 1 hour. - We have separate facilities and plan which helps to shift our operations in case of some natural disaster